Privacy Policy

Effective Date: 26/02/2025

At Hoofsoof, we prioritize secure transactions and protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you agree to the practices described herein.

1. Information We Collect

We collect personal information when you:

Register an account on our website.
Participate in reviews, feedback, or surveys.
Place an order with us.

The personal information we collect includes your name, email address, shipping and billing address, phone number, and payment details.

2. How We Use Your Information

We use the information collected to:

Process your orders and deliver products.
Provide customer support and address your inquiries.
Enhance your shopping experience by analyzing user behavior.
Inform you about special offers, new products, or promotions if you opt for marketing communications.

We do not sell, rent, or share your personal information with third parties, except as outlined in this policy.

3. Disclosure of Information

We may disclose your personal information under the following circumstances:

To comply with applicable laws, legal processes, or government requests.
To protect and defend the rights, property, or safety of Hoofsoof, its users, or the public.
To ensure compliance with our Terms and Conditions.

If you purchase using a credit/debit card, your payment details, including card number and billing information, will be securely transmitted to the relevant financial institution for payment processing.

4. Cookies

When you visit our website and interact with us, we may send a cookie to your computer.

What Are Cookies?
Cookies are small files stored on your device for record-keeping purposes. They enhance your online experience but do not contain information that personally identifies you.
How We Use Cookies:
Cookies help us:
- Retain items in your shopping cart during visits.
- Streamline the checkout process.
- Improve site navigation and performance.

Cookies do not store passwords, credit card details, or any information that tracks you between sessions.

Managing Cookies:
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may affect some website functionalities.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment transactions are processed through secure payment gateways to ensure the safety of your financial data.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before engaging with them.

7. Your Choices

Marketing Communication:
You may opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or contacting us directly.
Accessing and Updating Your Information:
You can log into your account to update your personal details or contact us for assistance.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Please review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@hoofsoof.com